Frequently Asked Questions
Where can I find pricing?
All pricing is available directly on our website. Browse through each of our suites or add-ons and select your favorite. You will need to select your quantity and any other customizations, and pricing will be updated
What is the process and turnaround time after I place my order?
Once ordered, you’ll receive an electronic proof within 7 business days. If you’ve purchased custom artwork, your proof can take an additional week. 3 proofs are included in all paper orders. Once your design is approved, we immediately move into production. Digital printing takes 2-3 weeks. Letterpress and foil take 4-5 weeks. Certain embellishments can add to the turnaround times.
When should I place my order?
Orders for digital printing should be placed 5-6 weeks before you need them in hand. Letterpress and foil orders should be placed about 8 weeks before you need them in hand. Make sure to account for time to address, stuff, stamp, and mail. Custom artwork adds 1-2 weeks to the turnaround time.
- Invitations should be mailed 8-10 weeks before your wedding.
- Save the dates should be mailed 6-12 months before
- Day of paper (programs, menus, etc.) should be ordered 4-6 weeks before, when you have text finalized
- Day of favors (napkins, cups, koozies, etc) should be ordered 6-8 weeks before
Can you mail us samples?
Yes! We sell sample packs that include each of our three printing methods, white and ivory paper, single and double thick paper, and various embellishments. We do not send personalized samples of your invitation design.
Can I add a venue illustration?
Yes! We can add a venue illustration to any suite. Even if the suite you like has a monogram, we can replace with the venue. Or it can go on detail card, envelope liner, etc. The cost for a venue illustration is a one-time fee, and it can be used on as many items as you’d like.
Can my invitation be printed in letterpress and my other items be digitally printed to save money?
In order for ink colors and paper types to be cohesive throughout your entire suite, everything of one order must use the same printing method. However, save the dates can be printed in one printing method and invitations can be printed in another.
Do you offer assembly?
We offer a very limited number of assembly slots each year. Please reach out to us for a quote and for our current availability.
Should I order all my items at once?
Most couples order their save the dates and mail them, come back for invitations and mail them, and then come back for day of items. You can order all of your items at once, but they will all be proofed, printed, and shipped together.
How many invitations should I order?
Remember, you will send one invitation per household not per guest. We recommend ordering extras for keepsakes, a couple for your photographer, and any last minute add-ons. We sell invitations in quantities of 25, and it’s much easier (and less expensive) to order extras up front than to have to get more printed later on.
Do you offer consultations?
Yes, absolutely! We love chatting about your design options and ideas. Select an appointment on our calendar below to set up a phone consultation.